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I deposited money into my Ok Win account, but it hasn’t been credited yet. The amount is deducted from my bank account. What should I do? 😟
Hello everyone, welcome to the forum! I know many of you have faced issues with deposits not reflecting in your Ok Win account. Here’s a step-by-step guide that should help you resolve this:
Double-check your Ok Win account to confirm the money hasn’t been deposited yet.
If it’s not there, go to the customer service section in the app.
Look for the option “Deposit Not Received.”
Enter your Ok Win ID, the deposited amount, your transaction’s UTR number, and proof of payment.
Submit the issue.
You can track the status of your query under the “Verify Issue Progress” option.
Once your issue is verified, your deposit will be credited. 😊
Let me know if you face any further challenges or need more details!Thanks a lot, Yash! This was super clear. I had the same issue last week and didn’t know what to do. I’ll follow your guide next time! Appreciate it!
Hey Yash, thanks for this. Quick question, what if the UTR number isn’t available for a bank transfer? Should I just wait for confirmation from Ok Win support?
Great question, Ravi! If the UTR number isn’t available, you can still submit your issue with all other details like Ok Win ID, transaction amount, and payment proof. Ok Win support usually responds within a couple of days, and they’ll look into it.
Thank you so much, Yash! Your explanation is super helpful. I was about to get frustrated with the deposit issue, but now I feel much better knowing the process. 🙏
Yash bhai, you are a lifesaver! Followed your steps and my deposit was credited today. You really know how to explain things! Thanks again! 😄
Thanks for the kind words, Vikas! I’m happy to hear everything worked out for you. Feel free to ask if you have more questions anytime!
Just wanted to say, Yash, your guide is really detailed! It saved me so much time. I’ve always had issues with deposits before, but I’ll definitely use your method from now on. Great job! 🙌
Thank you, Yash! Your post cleared everything up for me. I had no idea about tracking the issue. Now I know exactly what to do if it happens again. 😊
Yash, you’re the best! I’ve never come across such a clear guide before. No one explains things this well. Keep it up! 👏
Hey, thanks Yash! Just to clarify – should I wait for the support team to resolve it or can I follow up after a few hours if nothing happens?
You’re welcome, Mohit! If you don’t see any progress after a couple of hours, it’s totally fine to follow up with support. Just make sure to include all the details in your query, and they should respond promptly.
Yash bhai, your instructions were so easy to follow. I’ve had so many issues before, but now it feels much more manageable. Thanks for making it simple. 😊
I agree with everyone, Yash. This is really helpful. I’ve saved your post as a reference for next time. Can’t thank you enough! 😎
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