Yash

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Viewing 7 posts - 61 through 67 (of 67 total)
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  • in reply to: I have forgot my Ok Win Password, what to do? #660
    Yash
    Keymaster

    Hey Anjali! Thanks for the appreciation. Yes, you can definitely change your password from the Ok Win app itself. Just go to the “Settings” section in the app, then click on “Security Info,” and you’ll see an option to update your password there as well. Hope that helps! 👍

    in reply to: I have forgot my Ok Win Password, what to do? #658
    Yash
    Keymaster

    Hey everyone! Welcome to the forum. If you’ve forgotten your Ok Win password, don’t worry, I’ve got you covered! Just follow these simple steps to reset it:

    Open the Ok Win website.

    Click on the “Forgot Password” option on the login page.

    Enter your registered mobile number or email address.

    You’ll receive a verification code on your phone or email. Enter that code.

    After verification, you can set a new password.

    Confirm your new password, and you’re good to go!

    That’s it! Your password will be reset, and you can continue playing without any hassle. 😊

    Feel free to ask if you face any issues with this!

    Yash
    Keymaster

    You all are amazing! Thanks for the appreciation. I’m glad this guide helped you. If you ever need more help, don’t hesitate to ask. Happy gaming! 🎮😊

    Yash
    Keymaster

    You’re welcome, Mohit! If you don’t see any progress after a couple of hours, it’s totally fine to follow up with support. Just make sure to include all the details in your query, and they should respond promptly.

    Yash
    Keymaster

    Thanks for the kind words, Vikas! I’m happy to hear everything worked out for you. Feel free to ask if you have more questions anytime!

    Yash
    Keymaster

    Great question, Ravi! If the UTR number isn’t available, you can still submit your issue with all other details like Ok Win ID, transaction amount, and payment proof. Ok Win support usually responds within a couple of days, and they’ll look into it.

    Yash
    Keymaster

    Hello everyone, welcome to the forum! I know many of you have faced issues with deposits not reflecting in your Ok Win account. Here’s a step-by-step guide that should help you resolve this:

    Double-check your Ok Win account to confirm the money hasn’t been deposited yet.

    If it’s not there, go to the customer service section in the app.

    Look for the option “Deposit Not Received.”

    Enter your Ok Win ID, the deposited amount, your transaction’s UTR number, and proof of payment.

    Submit the issue.

    You can track the status of your query under the “Verify Issue Progress” option.

    Once your issue is verified, your deposit will be credited. 😊
    Let me know if you face any further challenges or need more details!

Viewing 7 posts - 61 through 67 (of 67 total)